Terms of service

Terms & Conditions

Last Updated: July 26, 2026

Welcome to FitKit. These Terms & Conditions govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website.

1. About Us

FitKit is an online retailer offering fitness accessories and gym starter kits throughout South Africa.

2. Eligibility

By placing an order, you confirm that:

You are at least 18 years old, or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You are legally able to enter into a binding agreement.

3. Products

We strive to ensure that all product descriptions, photographs, specifications, and pricing are accurate.

However:

Product colours may vary slightly depending on your device or screen settings.
Product packaging may differ slightly from images shown.
Minor design updates may occur without affecting the product's intended use.

We reserve the right to correct any errors or omissions at any time.

4. Pricing

All prices displayed on our website are shown in South African Rand (ZAR).

Prices may change without prior notice.

The price charged will be the price displayed at the time your order is placed.

5. Orders

Submitting an order does not automatically create a binding contract.

We reserve the right to:

Accept or decline any order.
Cancel orders affected by pricing or technical errors.
Limit quantities purchased.
Cancel suspected fraudulent transactions.

If payment has already been received for a cancelled order, a full refund will be issued.

6. Payment

We accept payment through the payment methods displayed during checkout.

Orders will only be processed after successful payment confirmation.

7. Shipping & Delivery

Delivery times provided on our website are estimates only.

Although we work hard to ensure prompt delivery, delays may occur due to:

Courier delays
Weather conditions
Public holidays
High order volumes
Circumstances beyond our reasonable control

FitKit is not liable for delays caused by third-party delivery providers.

8. Risk & Ownership

Ownership of the goods passes to you once full payment has been received and the order has been delivered to the delivery address provided.

The risk of loss or damage passes to you upon delivery.

9. Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Please review that policy before requesting a return.

10. Product Warranty

Where applicable, products are covered by the protections provided under South African consumer law.

This does not cover damage caused by:

Misuse
Abuse
Neglect
Improper storage
Accidental damage
Normal wear and tear

11. Use of Products

Our products are designed for fitness and training purposes.

Customers should:

Use products according to their intended purpose.
Inspect products before each use.
Stop using any product that appears damaged or unsafe.

FitKit is not responsible for injuries resulting from improper use, misuse, or failure to follow safe training practices.

If you have any medical concerns, consult a qualified healthcare professional before beginning any exercise programme.

12. Intellectual Property

All content on this website, including but not limited to:

Logos
Product photographs
Graphics
Text
Videos
Website design
Branding

is owned by or licensed to FitKit and may not be copied, reproduced, distributed, or used without prior written permission.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable South African privacy laws.

14. Limitation of Liability

To the maximum extent permitted by law, FitKit will not be liable for:

Indirect losses
Consequential losses
Loss of profits
Business interruption
Data loss

Our total liability relating to any purchase will not exceed the amount paid for the relevant product, except where liability cannot legally be excluded.

Nothing in these Terms limits any rights you may have under applicable consumer protection legislation.

15. Force Majeure

FitKit will not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, strikes, civil unrest, power outages, internet failures, pandemics, or government action.

16. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms will be subject to the jurisdiction of the South African courts, unless otherwise required by applicable law.

17. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be published on our website.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the contact details provided on our website.